Many restaurant owners view their team as an extended family, and the thought of one of those family members intentionally stealing is unwelcome at best. But the reality is that roughly 75% of restaurant losses are caused by employee theft. That can add up to over 3% of a restaurant’s annual revenue getting lost to dishonest workers.
An effective restaurant loss prevention program is an easy win that will make your restaurant more profitable and keep your extended restaurant family honest, so let’s look at the most common types of loss and how you can prevent point of sale employee theft.
1. Deletions / Cancelled Orders
3. Over-rings / Voids
5. Faking a dine-and-dash
This type of theft is easy to pull off but difficult to prove. Both real and fake dine-and-dash will cause a discrepancy between the POS sales total and the cash.
Employees can fake a dine-and-dash by pocketing all the cash paid by the customer and claiming that the customer dined and dashed.
How to identify it
Check the security cameras every time your staff claims there’s a customer who dined and dashed.